Last Updated: January 19, 2024
This Privacy Policy describes how RelayChat ("we", "us", or "our") collects, uses, and handles your information when you use our Discord bot service.
1. Information We Collect
1.1 Automatically Collected Information
- Discord Server IDs
- Channel IDs where the bot is active
- User IDs for rate limiting and spam prevention
- Message timestamps for activity tracking
- Server join dates
- Bot command usage data
1.2 Message Content
- Message content during relay (processed in real-time, not stored)
- User display names for message attribution
- User avatars for webhook display
1.3 Moderation Data
- Server ban records
- Moderator actions and IDs
- Spam detection data
- Timeout records
2. How We Use Your Information
2.1 Essential Operations
- Facilitating real-time message relay between servers
- Managing server connections and pairing
- Implementing rate limits and spam protection
- Enforcing server bans and timeouts
- Maintaining webhook functionality
2.2 Service Improvement
- Analyzing usage patterns for optimization
- Monitoring system performance
- Debugging and error tracking
- Improving spam detection systems
3. Data Storage and Retention
3.1 Temporary Data
- Active connection data: Stored in memory, cleared after connection ends
- Message content: Processed in real-time, not stored
- Rate limit data: Cleared after 30 minutes
- Spam detection records: Reset every 10 seconds
- Timeout records: Cleared after expiration
3.2 Persistent Data
- Server ban records: Stored indefinitely for moderation
- Server join dates: Maintained for historical records
- Moderation actions: Preserved for accountability
3.3 Log Files
- Error logs: Retained for 7 days
- Performance metrics: Compressed and stored for 7 days
- System logs: Automatically rotated daily
4. Data Security
- All data is stored in secure cloud databases
- Memory usage is monitored and limited to 4GB
- Automatic cleanup during high load conditions
- Rate limiting and circuit breakers for API protection
- Regular log rotation and compression
5. Data Sharing
5.1 Message Relay
When using our service, messages are relayed between connected servers. This includes:
- Message content (with links removed)
- User display names
- User avatars
5.2 Third-Party Services
We use the following services to operate our bot:
- Discord API for bot functionality
- Supabase for database management
6. Your Rights
You have the right to:
- Remove the bot from your server at any time
- Request deletion of your server's ban records
- Opt out of connections by not using the connect command
- Request information about stored data related to your server
7. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify users of any material changes by:
- Posting in our support server
- Updating the "Last Updated" date
- Announcing through our social media channels
8. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: support@talkomatic.co
- Twitter: @mohdmahmodi
- Discord Support Server